The hotel offers amenities for your comfortable stay and unforgettable experiences
Secure and Convenient
“I appreciated the locked parking area which made me feel safe leaving my car during our stay.” view full review
Comfy and Clean
“The room was spacious, spotless, and the comfortable bed provided a great night's sleep.” view full review
Fresh and Functional
“The bathroom was pristine and well equipped, making for a refreshing shower experience.” view full review
Relaxing Atmosphere
“I loved unwinding in the leisure activities available, including the view of seals swimming in the harbor.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Dining
Outdoor dining area
Business
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Room features
Heating
Sitting area
Dressing area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2601 Mason St,
San Francisco,
California,
United States,
94133,
California
Map view
2601 Mason St,
San Francisco,
California,
United States,
94133,
California
City landmarks
Harbour
Pier 39
640 m
Island
Alcatraz Island
2.2
km
Monument
Lombard Street
1.4
km
Harbour
Fisherman's Wharf
650 m
Tower
Coit Tower
1.0
km
Market
Ferry Building
2.3
km
Grant Avenue
Chinatown
2.1
km
Cable car ride
650 m
Mall
Ghirardelli Square
650 m
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
650 m
Museum
Mechanical Museum
650 m
Cable Car
Cable Car Museum
2.1
km
National Park
San Francisco Maritime National Historical Park
650 m
Museum
Exploratorium
1.8
km
Aquarium
Aquarium of the Bay
640 m
Museum
Cartoon Art Museum
650 m
Museum
Wax Museum at Fisherman's Wharf
640 m
Bridge
Golden Gate Bridge
5.8
km
175 Jefferson St
Ripley s Believe It or Not San Francisco
640 m
Park
Washington Square
1.0
km
Pier 45 @ Fisherman Wharf
USS Pampanito
650 m
Broadway at Columbus Avenue
North Beach
1.0
km
Lombard Street at Kearny Street North Beach
Telegraph Hill
810 m
Gallery
San Francisco Museum of Modern Art
2.7
km
Church
Grace Cathedral
2.1
km
Gallery
Fort Mason Center
3.1
km
Nearby
Pier 45
SS Jeremiah O'Brien
550 m
145 Jefferson St
Madame Tussauds
80 m
Jefferson st
Crab Sculpture
460 m
1 Jefferson St
Rodney Lough Jr. San Francisco Gallery
140 m
Restaurants
Taqueria El Farolito
90 m
358 Beach St
Wetzel's Pretzels
110 m
2660 Mason St Space #C1
Ihop
180 m
200 Beach St
Chowder Hut Grill
250 m
2890 Taylor St
Darren's Cafe
200 m
2731 Taylor St
In-N-Out Burger
400 m
333 Jefferson St Anchorage Square
Frankie's Pier 43
150 m
Pier 43 1/2 Fisherman's Wharf
The Codmother Fish & Chips
290 m
496 Beach St between Jones and Taylor
CoCo Fresh Tea & Juice
200 m
2699 Taylor St
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
location
staff
noise
parking
6.6/10
Nice
Rooms
6.3
Location
7.9
Service
7.4
Dining
6.3
Guest reviews
6.6/10
based on 11 reviews
6.8
6.8/10 based on 1268 reviews
John
United Kingdom,
April
2024
5.0/10
After a troublesome start with management's handling of our room issue, we found our 'upgrade' just as unsatisfactory, struggling with a faulty light and warm air circulation. The lack of a refund only added to the frustration. The room was uncomfortably warm and the service left much to be desired.
Rooms
5.0
Struggled with faulty light and warm air circulation.
Service
5.0
Management's handling was disappointing, especially with our room issue.
Location
7.0
Conveniently located for tourism purposes, with easy access to nearby attractions.
Dining
5.0
Breakfast options were limited, having to go to a nearby cafe for a better experience.
Facilities
5.0
Lacked quality and comfort in amenities.
Jimmy
United Kingdom,
April
2024
7.0/10
The hotel's location is perfect, within walking distance to everything you need, such as Fisherman's Wharf, major piers, and popular attractions. The rooms were very basic with limited outlets, and noisy due to street sounds. The service was helpful and accommodating, although the presence of homeless individuals near the hotel affected the peacefulness of the nights. The dining options were not on-site but conveniently available nearby. Overall, a mixed experience with great location and service but room quality issues and noise concerns.
Rooms
6.0
The rooms were very basic, with limited outlets and street noise impacting the tranquility.
Service
7.0
The staff was lovely and accommodating, but the presence of homeless individuals near the hotel affected the peacefulness.
Location
8.0
The hotel's location is perfect, within walking distance to Fisherman's Wharf, major piers, and popular attractions, although noise from outside was bothersome at night.
Dining
7.0
Dining options were not available on-site but conveniently located nearby.
Facilities
7.0
Linda
United Kingdom,
February
2024
5.4/10
The hotel's location is a bit disappointing due to missing amenities and noisy surroundings, yet it offers secure parking and access. The service was friendly but had some untruthful moments. The dining experience was pleasant, with good local options nearby.
Rooms
5.0
The room I had looked out to a wall and was missing essential amenities like phone, shampoo, and conditioner. It was burning hot when I entered.
Service
6.0
The staff was friendly but provided misleading information about maintenance. They were generally helpful.
Location
5.0
The location had its issues with noise and undesirable elements nearby, but it was close to key attractions like The Wharf and accessible to public transportation.
Dining
7.0
I enjoyed the dining experience at a local cafe nearby for some good eats.
Facilities
5.0
The hotel lacks some basic facilities but had decent options for dining nearby.
Mark
United Kingdom,
January
2024
8.2/10
The hotel had all very high-quality features such as a large TV, very modern lamps, good bedding, and updated bathrooms, but the rooms were dirty and old. The service was exceptional; the staff was very pleasant, sympathetic, and helpful. The location was outstanding, within a 10-minute walk of the Metro and very close to the wharf. The dining experience was good with breakfast included. The facilities were well-equipped, and there were cheese rolls available at the hotel.
Rooms
7.0
The rooms had all very high-quality features such as a large TV, very modern lamps, good bedding, and updated bathrooms, but they were dirty and old.
Service
9.0
The staff was exceptional, very pleasant, sympathetic, and helpful. They even put 50 balloons in the room.
Location
9.0
The location was outstanding, within a 10-minute walk of the Metro and very close to the wharf.
Dining
8.0
The dining experience was good, and breakfast was included.
Facilities
8.0
The facilities were well-equipped, and there were cheese rolls available at the hotel.
Frank
United Kingdom,
August
2023
7.8/10
The hotel offers a great location close to Fisherman's Wharf and pier 39, with comfortable and clean rooms and friendly staff. However, the lack of A/C can be frustrating. The convenience store across the road is a plus for emergency supplies.
Rooms
8.0
The rooms were clean and comfortable, but the absence of A/C was a downside.
Service
9.0
The staff was friendly and accommodating during my stay.
Location
9.0
The location is tremendous, just a 5-minute stroll to Fisherman's Wharf and pier 39. The convenience of nearby coffee shops and bakeries was a highlight.
Dining
6.0
Dining options were limited, and it would have been useful if breakfast was included.
Facilities
7.0
The facilities were satisfactory, though A/C in rooms would have made the stay more comfortable.
George
United Kingdom,
August
2023
5.4/10
The hotel seemed like a good deal at $160.00, but by the time we added up all the fees, our total came to $250.00, which felt like a bit of a scam. The rooms, while cheaper, were probably quieter elsewhere. They were dated with old carpet. The drapes didn't block out the light well at night, and the single-pane windows made for a noisy morning due to street traffic. The room had some concerning signs of wear and tear, including an extension cord running across the floor to power a lamp, lack of sound insulation, and tight parking spaces.
Rooms
5.0
The rooms were dated and could use a refresh. The noise from the street traffic in the morning was quite bothersome.
Service
5.0
The staff, while nice and polite, seemed rather inefficient, possibly due to a lack of training. They are accommodating but could improve.
Location
7.0
The location is excellent for access to Fisherman's Wharf and the convenience of the Hop On Hop Off bus right across the road. However, the presence of homeless individuals causing disturbances nearby at night was a downside.
Dining
6.0
Dining options were limited, and having on-site restrooms available before check-in time would have been helpful. The nearby Hollywood Cafe, 1.5 blocks away, provided an alternative.
Facilities
5.0
The facilities were basic, not offering anything particularly noteworthy. An average experience overall.
location
noise
Adam
United States,
July
2023
6.6/10
My stay at this hotel was a mixed experience. The rooms were clean, but it felt like a sauna at times. The service was nice and polite, but there seemed to be inefficiencies. The location was convenient, but it didn't fully live up to expectations. The dining experience was acceptable, but nothing extraordinary.
Rooms
7.0
The rooms were pretty clean, but at times, it felt like a sauna.
Service
7.0
The service was nice and polite, though there were some inefficiencies.
Location
6.0
The location was convenient, but it didn't fully meet expectations.
Dining
6.0
The dining experience was acceptable, but nothing extraordinary.
Facilities
The hotel offered the basic facilities required for a comfortable stay.
Elizabeth
United States,
July
2023
8.2/10
I chose this hotel because of its outstanding location near Fisherman's Wharf and easy access to the 'F' streetcar line. It was an ideal choice for a tourist trip, as it was conveniently close to everything we needed. While it had some highlights like being just a block away from The Wharf and a quick 5-minute walk from Alcatraz cruises, the only downside was the lack of other noteworthy features.
Rooms
8.0
The room we stayed in was spacious, comfortable, and right down the road from the places we wanted to visit in San Francisco. It was quiet, which made our stay very pleasant.
Service
9.0
The staff members were friendly and helpful, providing us with plenty of useful advice. They were excellent at addressing any issues immediately, although there were few problems during our stay.
Location
10.0
The highlight of our stay was the convenient proximity to Fisherman's Wharf, where we could easily walk around and enjoy the evening without the need to drive anywhere. It took us just 5 minutes to reach Pier 39, a great spot for tourists.
Dining
7.0
We had dining options available at the hotel, but we also tried the local cafes nearby. The dining experience was good, especially at a local cafe just 1.5 blocks away from the hotel.
Facilities
7.0
We didn't spend much time taking advantage of the hotel facilities, but overall, they seemed sufficient for our needs.
Nigel
United Kingdom,
July
2023
7.4/10
The hotel is ideally located, just a block away from The Wharf and with convenient access to public transportation. The rooms were clean and comfortable albeit a bit dated. The service was exceptionally friendly and helpful. However, the dining options were limited, and the hotel's location was occasionally marred by everyday rubbish.
Rooms
7.0
The rooms were clean, comfortable but dated in appearance.
Service
9.0
The staff was exceptionally friendly and helpful.
Location
9.0
The best thing about this hotel is its ideal location, only a block away from The Wharf and close to various attractions.
Dining
5.0
The hotel lacked dining options, which could have been improved.
Facilities
7.0
Some facilities were dated but functional.
Jim
United States,
July
2023
8.4/10
The hotel was cozy and cute, providing a good size and clean room that felt like a home away from home. However, it was warm and uncomfortable at night. The location was a huge plus, being just a minute's walk from Fisherman's Wharf, offering easy access to shops, restaurants, and attractions. The service was exceptional, allowing us to check in early without any fee and being very friendly and helpful. The dining options were available for purchase at a local cafe, offering delicious European dishes. A paid shuttle service was also provided, adding to the convenience. I might not return to San Francisco, but the proximity to the Embarcadero and tour companies made exploring the wharf area extremely convenient.
Rooms
8.0
The room didn't really match but was still cute. It was a good size and clean on the inside, providing a warm and comfortable atmosphere like a home away from home.
Service
9.0
The service was great, allowing us to check in early without any fee. The staff was so friendly and helpful, even accommodating a change to a lighter, brighter room.
Location
10.0
The location was great, only a minute walking distance from Fisherman's Wharf and very close to Pier 39, trams, and attractions. It was the best as it allowed easy access to all shops and restaurants.
Dining
7.0
Dining was available for purchase at a local cafe offering very good European dishes.
Facilities
8.0
The hotel provided shuttle service for a fee, adding to the convenience for guests exploring the area. Guests found the facilities satisfactory for their stay.
Barbara
United Kingdom,
July
2023
6.6/10
The hotel's location is perfect for those heading to the wharf, within walking distance to everything, but has issues with noise from the street at night. The rooms, while basic, had some modern updates like new countertops and a mattress, though the street noise was a challenge. The service was friendly and helpful, despite a mix-up with bookings. The dining experience would have been better with more amenities available before check-in. Overall, a convenient location with some drawbacks.
Rooms
6.0
The rooms were very basic with limited outlets for phone chargers and street noise was quite noticeable at night, but they had some modern updates like new countertops and a mattress.
Service
8.0
The staff was helpful and friendly, providing useful information and assisting with luggage storage, despite a booking mix-up.
Location
7.0
The hotel's location was perfect, within walking distance to everything and great for those heading to the wharf, but noise from street bystanders and homeless individuals could be disruptive at night.
Dining
5.0
The absence of restrooms and limited breakfast options made the dining experience less satisfying, even though breakfast was included.
Facilities
7.0
Some additional facilities like more amenities before check-in would have enhanced the overall experience.